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Export Office 365 Contacts to PST with Effective Solutions

Lalita | Modified: 2020-11-04T12:28:30+00:00|office365 | 5 Minutes Reading

In this article, we will be mentioning the solutions to export Office 365 contacts to PST with ease. Office 365 is growing big on the world as an email client and a lot of users are using it. The emails, contacts, calendars, documents, etc are stored on Office 365 when a user creates an account. Now, all these items can be exported from Office 365 using various methods. As all these items contain important data, users do not wish to incur any damage or loss.

Just like that, contacts also have crucial information such as last names of the people, email addresses, home addresses, company names, etc. So that this information is not lost, users may want to export the contacts and for which they search for queries like Office 365 export contacts to PST. In the next segment, you will find the solutions to export contacts.

Solutions to Export Office 365 Contacts to PST

In order to export contacts, we have provided two solutions. Users can either export contacts by using the eDiscovery export provided by Microsoft or use the expert recommended solution. The eDiscovery export is a pretty useful solution but it comes along with various limitations. First we are going to mention the export method provided by Microsoft and checkout the limitations experienced by users.

Using eDiscovery to Office 365 Export Contacts to PST

Follow the steps as given below to export the contacts:

1. Log in to your Office 365 account and go to the “Microsoft 365 Admin Center”.

2. After that, you have to expand the “Admin Center”. Now, click on the “Security” option.

3. Now, users will find the “Permissions” option from the “Security and Compliance Center”. Click on the option and then edit eDiscovery Manager role group.

4. After that, you have to add your account to the eDiscovery Admin list by clicking on the “Edit” button.

5. After that, go to the “Search” bar and hit “Content Search” to make changes to start the Office 365 export contacts to PST process.

Note: If the “Content Search” option is missing, the eDiscovery permissions set in previous steps may be the reasons to it. The changes may take up to 24 hours to apply.

6. You will find a “New Search” button in the new window, click on it.

7. Now, click on “Specific locations” and “Modify” to export data from all mailboxes.

8. After that, choose the “Exchange email” option or hit “Choose Users, Groups” option for selecting specific mailboxes.

9. Click on “Save and Run” and you will be asked to enter the name and description of the search.

10. Now the wizard will perform the search. You have to now go back to “Content Search” window and hit refresh to choose your search.

11. Hit the “Export Results” option from the window that pops up and move forward with the process to export Office 365 contacts to PST.

12. Choose if you want to include the encrypted files. As soon as you are finished, hot “Export” at the bottom of the window.

13. The data will start to export and then go to “Export” tab. Choose your search to check the progress of the exportation process.

14. Now wait for the task to finish or hit “Download Results”. Copy the “Export Key”.

15. There is an application known as eDiscovery PST Export Tool will start. You have to past the export key that you must have copied in the previous step. Now, navigate the export tool to a folder where you want to save the PST and hit “Start” to complete the Office 365 export contacts to PST process.

Check the limitations of this method in the below part.

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Limitations of eDiscovery to Office 365 Export Contacts to PST

  • eDiscovery creates duplicates of the contacts making it difficult for users to manage their contacts after exporting.
  • Sometimes, after the exporting process, there may be some of the items that go missing.
  • While using eDiscovery as an exporting solution for solving Office 365 export contacts to PST query, the PST files may get corrupted.
  • The exporting process is a really lengthy process.
  • Users experience problems in the search option.

Now, let’s move forward to the second solution which is also an easy and reliable method.

Using Third-Party Utility to Export Office 365 Contacts to PST

This third-party utility is the Office 365 Backup Tool which is an expert recommended solution as it is capable of keeping the data of the users protected from the external threats. It saves the data in PST or EML file format in an offline environment. The copies of data such as emails, contacts, and calendars are saved offline on the local system of the user. This tool is the most suitable solution to Office 365 export contacts to PST.

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The utility provides various useful features such as:

  • The data of Shared Mailbox is downloaded on system for protection
  • Multiple file naming conventions are provided to the users
  • Office 365 mailboxes can be exported in PST/EML file format in one shot
  • Backup only the required data by choosing Date-Filter option
  • Users are allowed to choose their desired location to save the resultant file
  • Retrieve data by choosing Restore feature in desired mailbox
  • Restore Mailbox to Office 365 locally to save PST quickly


The information stored in the contacts of the Office 365 items is important to the users and it would be disastrous if that information is lost. This is why users want to export Office 365 contacts to PST and are searching for solutions for the same. As we have learnt above, the method provided by Microsoft is a lengthy, time-taking method which is not the best suited to the users. The alternate solution mentioned as the tool is the best way for the users to perform the exportation task. It doesn’t take a lot of time and makes the process quick and easy. The tool is recommended by experts to resolve the Office 365 export contacts to PST query.